Privacy policy
Updated September 5, 2026 · 中文
1. Introduction
This policy explains how RobotHomee collects, uses, stores and shares personal information, and how you can contact us about your information.
2. Information we collect
Enquiry forms collect your name, email and message, together with optional company, phone, region, task, budget and timeline details. They also carry the associated product, article, topic or comparison identifiers and campaign source, medium and campaign tags. Campaign links preserve the first landing-page path and final enquiry-source path through internal links, without arbitrary query parameters from those pages. We do not use tracking cookies or store a complete browsing history for this attribution. New enquiries record the policy version accepted and the time of consent. Servers may record basic network and request information for operation and security; necessary cookies may be used for sessions.
3. How we use information
We use this information to respond to enquiries, clarify needs, evaluate our content, improve the website and prevent abuse. An enquiry does not automatically subscribe you to marketing messages.
4. Storage and protection
Enquiry information is stored in the website's WordPress database hosted in mainland China. Access controls, encrypted transport and backups help protect the information. We retain it for the purposes described here, subject to applicable retention obligations.
5. Sharing
We do not sell your personal information or automatically send enquiries to suppliers. Before a specific supplier introduction, we will identify the recipient and ask for separate permission. Information may also be disclosed where required by law or to protect legitimate rights.
6. Service providers
The website uses necessary infrastructure such as domain, cloud hosting and email services. Information is provided to service providers only to the extent necessary to operate the relevant functions.
7. Your choices
You can contact us to request access, correction or deletion of your information, withdraw consent, or raise a privacy concern. Your browser settings allow you to manage cookies.
8. Policy updates
Updates will be published on this page with a revised date. Please review the policy periodically.
9. Contact
Use the English contact page to ask a privacy question or exercise your information rights. Do not include passwords, keys or unauthorized confidential information in your message.